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Refund Policies

The following are our refund policies.

How to return TESTS

Currently, the clinic attempts to charge you after you have completed tests and treatments. If you have to take a test home and, for some reason do not complete it, you can request a return.

The Centre will reimburse you the paid amount minus 10%, which is kept as an administration fee and to cover the cost of processing credit card charges etc. The way your refund is processed depends on your original payment method. Please allow up to 21 calendar days to receive your refund.